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Error 30011: MMS Unsupported
Error 30011: MMS Unsupported

Error 30011: MMS Unsupported

Updated over 2 weeks ago

Possible Causes

  • Incoming MMS is not supported in the recipient’s region.

  • The recipient’s device does not support MMS or has MMS disabled.

Possible Solutions

  • Notify the recipient that you cannot send MMS to them

  • Send an SMS message to these contacts (no image / file attached)

Is this billed?

  • Yes, this error is billed by the carriers

Are contacts that return this error marked as “invalid”?

  • No, contacts that return this error are not marked as “invalid” in your Textla contact list.

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