Skip to main content

Selecting Phone Number Labels Help You Send Campaigns

Use custom labels to quickly identify which number to send from

Updated over 2 weeks ago

Sending a campaign just got easier! When you're ready to send, you can now select which phone number to use from a convenient dropdown menu. With our custom labeling feature, you can quickly identify and choose the right number based on its nickname and emoji.

How to Select Your Phone Number

The "Send From" Dropdown

When you're creating a campaign, you'll see a Send From dropdown menu. Click it to view all your available phone numbers, each displayed with:

  • The emoji you assigned

  • The phone number label or nickname

  • The actual phone number

Finding the Right Number

Your custom phone number labels make it easy to select the perfect number for your campaign. For example:

  • Sending a customer support message? Select your Support number

  • Launching a promotional campaign? Choose your Marketing number

  • Following up on sales leads? Pick your Sales number

The labels you've set up help you instantly understand which number is right for the campaign you're sending.

After You Send

Once your campaign is sent, you can verify which number was used by checking the Sent From column on your Campaigns page. You'll see the same emoji and nickname displayed there for easy reference.
​

Pro tip: Take a moment to set up meaningful phone number labels so you can quickly identify the right number every time you send a campaign.

Did this answer your question?