For our guide on completing verification, click here.
Toll-free verification is required to send SMS and MMS on Textla.
Timeline
Toll-free numbers are currently taking 1-4 business days to become approved. You will receive an email when the number is approved and ready to start sending. If you haven't received approval after 6 business days, please contact us at support@textla.com and we'd be happy to submit an expedited request to our verification partner.
What does this verification do?
Toll-free verification verifies that you are a real business sending compliant texts. This is now required to send SMS and MMS in the US and Canada.
Statuses
Processing - We have sent the verification off to our partner, and it is awaiting verification (current timeline ~ 72 business hrs)
Verified - Your toll-free number is successfully verified, and you are now able to start sending messages!
Failed - Your toll-free number failed verification. Please reach out to us at support@textla.com to get this resolved and resubmiitted.