For our guide on completing verification, click here.
Toll-free verification is required to send SMS and MMS on Textla.
Timeline
Toll-free numbers are currently taking 24-48 hrs to become approved. You will receive an email when the number is approved and ready to start sending. If you haven't received approval after 72 hrs, please contact us at support@textla.com and we'd be happy to submit an expedited request to our verification partner.
What does this verification do?
Toll-free verification verifies that you are a real business sending compliant texts. This is now required to send SMS and MMS in the US and Canada.
Statuses
Processing - We have sent the verification off to our partner, and it is awaiting verification (current timeline ~ 24 hrs)
Verified - Your toll-free number is successfully verified, and you are now able to start sending messages!
Failed - Your toll-free number failed verification. Please reach out to us at support@textla.com to get this resolved and resubmiitted.