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How do SMS Credits work?
Jake Cook avatar
Written by Jake Cook
Updated over 6 months ago

To purchase SMS credits, you will need an Upgraded Textla account

You will also need a payment method on file with us, that can be added on the billing page.

SMS credits cost $0.005 (half a penny) each, and can be used to send SMS and MMS inside of Textla. When sending messages, here is how those credits are deducted:

πŸ‡ΊπŸ‡Έ United States

  • 1 credit per outgoing SMS segment (learn more about segments here)

  • 5 credits per outgoing MMS message (messages with a file attached)

  • 1 credit per incoming SMS segment

  • 5 credits per incoming MMS message

πŸ‡¨πŸ‡¦ Canada

  • 4 credits per outgoing SMS segment (learn more about segments here)

  • 6 credits per outgoing MMS message (messages with a file attached)

  • 4 credits per incoming SMS segment

  • 6 credits per incoming MMS message

We recommend setting up auto-recharge to ensure that you always have SMS credits in the account. Learn more about auto-recharge here!

Accounts are also limited to purchasing a maximum of 250,000 credits per day by default. If you'd like to raise these limits on your account, please email us at support@textla.com.

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