Textla

A step-by-step guide to understanding the layout and features of the SMS inbox, including how to filter conversations, manage messages, and send new texts.

Navigating Your SMS Inbox

Looking for help managing your SMS messages — marking them as read, closing conversations, or using bulk actions in your inbox?

How to Manage your SMS Inbox

Learn how to filter your SMS inbox and send messages using multiple phone numbers.

Using Multiple Phone Numbers in Your SMS Inbox

Use bulk select to mark multiple SMS conversations as read, unread, open, or closed all at once.

Using Bulk Select Actions in Your SMS Inbox

How to view past SMS conversations from phone numbers that are no longer active in your account.

Viewing Conversations from Released Phone Numbers

Using your SMS Inbox

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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